Whozoo tips #11 - Can you trust a commercial agent?

Published: 14/12/2023

Lets face it – estate agents, whether commercial or residential – have a pretty bad reputation. There are countless lists of the least trustworthy professions in the UK – and estate agents tend to be right at the top of people you can trust the least.

So how can a vendor qualify a commercial agent? Can you actually trust them?

Assessing the trustworthiness of a commercial property agent involves considering various factors. Begin by researching the agent's reputation through online reviews, testimonials, and references from past clients. A well-established and reputable agent is often a trustworthy choice.

Experience in commercial real estate is crucial, so evaluate their track record in successfully closing transactions within the commercial sector.
Transparent and open communication is a key indicator of trustworthiness. A reliable agent keeps you informed about transaction progress, promptly responds to inquiries, and communicates openly about any challenges.

Professionalism is another factor to consider. Pay attention to how the agent presents themselves, handles negotiations, and conducts themselves throughout the process. Professional behaviour often aligns with trustworthiness.

Ask the agent for references from previous clients to gain insights into their reliability and trustworthiness. Review written agreements carefully, including representation and listing agreements, ensuring that all terms are clearly documented.

Don't hesitate to ask questions about the agent's approach to the transaction, negotiation strategies, and any concerns you may have. A trustworthy agent should be willing to address your inquiries and provide clarity.

Ultimately, trust your instincts. If you have doubts about the agent's honesty or intentions, consider addressing those concerns or seeking assistance elsewhere. Building trust is a collaborative effort, and clear communication and professionalism contribute to a successful working relationship in the commercial real estate process.